Deciding to undergo IVF is always going to be stressful.  And it takes a particular courage to travel abroad to an unfamiliar country where you may not speak the language.  From the first moment I contacted Mark at Passport Medical, he made me feel more relaxed about what I was facing.   He was always on the end of a phone or email whenever I had a question, no matter how trivial.  I find it helpful to be armed with as much advance information as possible in situations like this and in the weeks leading up to the cycle he walked me through each stage.  Despite this being my first attempt at IVF, by the time I arrived in Costa Rica a lot of my anxiety had disappeared because I knew exactly what to expect.  It was also good to have someone else to talk to apart from my partner as the pressure on a relationship can be quite intense when going through fertility treatment.  So not only did Mark offer practical advice but he was crucial in giving me a bit of emotional support when I needed it – whether he realized this or not.  Mark went above and beyond what I would have expected from him.  He even checked in on my while he was on vacation.  I would not hesitate in recommending his services.